New Business Sales Manager
HopSkipDrive
Salary
💰 £30,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop and maintain robust relationships with key letting agent partners, serving as their main point of contact.
- Maximise client satisfaction, identify new business opportunities, and negotiate contracts with key clients to boost company revenue.
- Manage multiple accounts without compromising service quality, ensuring clients are aware of our full range of products and services.
- Monitor KPIs (key performance indicators), analyse data, and identify trends to maximise client growth and enhance business development strategies.
- Compile reports on client progression and success, delivering on key performance indicators (KPIs).
- Work closely with the business development and business support teams to support team objectives and ensure clients' administrative needs are met, with a particular focus on onboarding new clients and embedding best practices from day one to ensure a long-lasting and successful partnership.
- Assist in marketing and technology activities, maintaining high standards of account data in our CRM.
- Visit clients on average one day per week and occasional overnight stays; report to a Senior Account Manager and collaborate with account managers and business support team.
Requirements
- Proven experience in B2B account management, ideally in the PropTech, property lettings or student accommodation sector.
- Excellent oral and written communication skills with the ability to build rapport with clients and colleagues.
- Strong problem-solving skills and adaptability, able to think quickly and stay calm under pressure.
- Exceptional negotiation skills and the ability to lead and influence, particularly when handling difficult conversations.
- A commitment to always delivering exceptional customer service.
- Ability to collaborate effectively within a team, contributing to shared goals and success and sharing best practices with team members.
- A keen interest in and understanding of industry trends and market dynamics.
- Maintain a professional and courteous demeanour with both staff and clients.
- Excellent prioritising and time management skills.
- Self-confidence, drive, and the desire to continually improve.
- Exceptional listening and presentation skills.
- Proficiency in Microsoft Office; prior experience with Salesforce CRM is preferred but not essential (training will be provided).
- A full, valid UK driving license and willingness to travel frequently.
- A suitable home/remote working environment and presence in Scotland or Northeast England.
- Applicants must already have the permanent and unrestricted right to work in the UK. The company is unable to provide visa sponsorship.
