Account Manager

• Develop and maintain robust relationships with key letting agent partners, serving as their main point of contact.
• Maximise client satisfaction, identify new business opportunities, and negotiate contracts with key clients to boost company revenue.
• Manage multiple accounts without compromising service quality, ensuring clients are aware of our full range of products and services.
• Monitor KPIs (key performance indicators), analyse data, and identify trends to maximise client growth and enhance business development strategies.
• Compile reports on client progression and success, delivering on key performance indicators (KPIs).
• Work closely with the business development and business support teams to support team objectives and ensure clients' administrative needs are met, with a particular focus on onboarding new clients and embedding best practices from day one to ensure a long-lasting and successful partnership.
• Assist in marketing and technology activities, maintaining high standards of account data in our CRM.
• Visit clients on average one day per week and occasional overnight stays; report to a Senior Account Manager and collaborate with account managers and business support team.

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