Onsite Support Representative

Uniguest

Onsite Support Representative supporting hospital staff and patients with technical solutions. Ensuring customer satisfaction through effective service and problem resolution in Albany, NY.

Posted 5/19/2026part-timeAlbany • New York • 🇺🇸 United StatesJunior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations
Collaborate with other team members to troubleshoot and resolve any issues affecting services
Familiarize customers with the use of our interactive system and its features
Replace small defective equipment as needed (tv, pillow speakers, phones)
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Exceptional customer service and communication skills
Be self-motivated and able to work independently in a fast-paced environment
Basic computer skills
Customer service experience 1 year is preferred
Must be able to lift 25 lbs. and climb a 6-foot ladder
Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Uniguest Website LinkedIn All Job Openings 501 - 1000 employees Founded 1986 ☁️ SaaS 🔧 Hardware 🤝 B2B 💰 $190M Debt Financing - Uniguest on 2021-06 SaaS
Hardware
B2B Uniguest is a provider of cloud-based digital engagement solutions, offering digital signage CMS, IPTV and IP video platforms, engagement apps, and optimized media hardware. The company supplies software Hubs and platforms for content management, interactive TV, video-on-demand, webcasting, wayfinding, room signage, and specialized engagement apps, and also offers managed hardware (media players, encoders, headends) and channel distribution to AV integrators and resellers. Uniguest serves hospitality, healthcare, education, stadiums, senior living, retail, corporate enterprise and other sectors, focusing on secure, scalable audience engagement across screens and devices. Onsite Support Representative 🔥 56 minutes ago 🏢 Albany – Onsite 💵 $17 / hour ⏱ Part Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations
Collaborate with other team members to troubleshoot and resolve any issues affecting services
Familiarize customers with the use of our interactive system and its features
Replace small defective equipment as needed (tv, pillow speakers, phones)
Perform other related duties as assigned 🎯 Requirements
High school diploma or equivalent
Exceptional customer service and communication skills
Be self-motivated and able to work independently in a fast-paced environment
Basic computer skills
Customer service experience 1 year is preferred
Must be able to lift 25 lbs. and climb a 6-foot ladder
Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

basic computer skillsequipment replacement

Soft Skills

customer servicecommunicationself-motivatedindependent workfast-paced environment

Certifications

high school diplomaCOVID-19 vaccinationFlu vaccination