Account Manager
Unifonic
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇯🇴 Jordan
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Developing business relationships to expand the company's product and solution reach
- Creating exceptional sales pitches to cross-sell different Unifonic software solutions
- Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (Hubspot)
- Identifying key decision-makers within the client portfolio and facilitating meetings to begin cross-selling and upselling
- Meeting the monthly software and channel targets determined by management
- Maintaining relationships and regularly following up with existing clients via phone and email to cross-sell and up-sell
- Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database
- Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
- Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution
- Developing cooperative closing strategies and tactics with sales management
- Ensuring you're always up to date with the latest internal product developments.
Requirements
- Hands-on 4+ years of recent experience in the B2B industry
- Bachelor's degree in Business Administration, Marketing, or other related fields
- Excellent relationship-building skills
- Excellent communication, pitching, and presentation-building skills
- A strong understanding of the sales cycle, sales management, and multiple industries
- Effective, proactive communicator with outstanding influencing and negotiation skills
- Excellent organization, planning, and time management skills
- Comfortable speaking with high-level decision-makers
- Fluent in English and Arabic with excellent writing/editing and verbal communication skills
- Ability to develop technical knowledge/experience around complex products.
Benefits
- Competitive salary and bonus
- Unifonic share scheme (we are all owners!)
- 30 holiday days after your first anniversary
- Your Birthday off!
- Flexible working arrangements
- Spend up to 25 days per year working from anywhere in the world!
- Paid leave for new parents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salessales managementcustomer relationship managementsales cyclenegotiationpresentation buildingpitchingcontract renewalrecord maintenancetechnical knowledge
Soft skills
relationship buildingcommunicationinfluencingorganizationplanningtime managementproblem solvingteam collaborationproactive communicationcustomer service
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Marketing