Customer Service Representative – Seasonal
Unifin Inc
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, New Jersey, Texas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Handle inbound calls from customer inquiries and complaints
- Maintain a positive and professional attitude toward customers
- Resolve service problems and ensure customer satisfaction
- Address customer concerns through various communication channels
- Escalate complaints to the Operations Supervisor if necessary
Requirements
- At least 6 months of BPO experience
- High school education
- Strong interpersonal and comprehension skills
- Excellent communication skills
- Capable of handling escalated situations and disputes
- Fluent in both English and Spanish
Benefits
- Flexible schedule including evenings and weekends
- Promotions based on merit and past performance
- Professional growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
interpersonal skillscomprehension skillscommunication skillsproblem resolutioncustomer satisfactionescalation handlingpositive attitudeprofessional attitude