Salary
💰 ₱30,000 - ₱35,000 per month
About the role
- As a Collection Specialist, you are expected to contact clients and collect outstanding payments.
- You are to patiently and professionally communicate with customers to encourage them to pay their debts.
- You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Requirements
- At least 9 months of BPO - Collections experience in International accounts
- Must be capable of using dialers.
- Must have proven account management experience.
- Familiar with collection laws and regulations.
- Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
BPO experienceCollections experienceAccount managementCollection lawsRegulations
Soft skills
Communication skillsCustomer service orientationPatienceRelationship management