Unidas

Technical Maintenance Analyst – Light Fleet

Unidas

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Analyze and approve estimates/quotations from partner repair shops;
  • Verify whether vehicles under maintenance show signs of premature wear and/or damage;
  • Review the maintenance history of vehicles;
  • Negotiate timelines and pricing for received estimates/quotations;
  • Audit and define approval limits for purchase requisitions;
  • Reconcile requested services against the maintenance plan defined in the client's contract;
  • Review claims documentation: Damage Report and Police Report (Boletim de Ocorrência);
  • Prepare dossiers for vehicle damage recovery/charge processes;
  • Flag suppliers that do not comply with company procedures to the responsible department;
  • Prepare technical and financial performance reports;
  • Monitor departmental KPIs;
  • Ensure compliance with the area's SLA;
  • Maintain a high level of customer relationship and satisfaction with the services provided;
  • Track the status of light vehicles undergoing maintenance;
  • Identify trends in automotive maintenance and propose innovative solutions;
  • Mentor junior analysts, contributing to team development;
  • Observe and comply with company-established administrative, operational, maintenance, safety, and environmental management policies and procedures.

Requirements

  • Bachelor's degree in Engineering, Business Administration, or a related field;
  • Knowledge of automotive maintenance processes and practices;
  • Familiarity with suppliers and distribution networks for automotive parts and maintenance services;
  • Good communication skills and ability to work effectively in a team;
  • Analytical mindset, critical thinking, and strong problem-solving skills;
  • Proficiency in Microsoft Office – Advanced Excel.
Benefits
  • Medical insurance;
  • Dental insurance;
  • Life insurance;
  • Transportation allowance/voucher;
  • Meal and/or food allowance/voucher;
  • Pharmacy card;
  • WellHub (employee wellness program);
  • Benefits/discount club;
  • Flex benefit card;
  • Profit and Results Program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automotive maintenance processesanalytical skillsproblem-solving skillsfinancial performance reportingKPI monitoringquotation analysisdamage report reviewpurchase requisition auditingtrend identificationdossier preparation
Soft Skills
communication skillsteamworkcritical thinkingmentoringcustomer relationship managementnegotiationattention to detailinnovative thinkingorganizational skillscompliance adherence
Certifications
Bachelor's degree in EngineeringBachelor's degree in Business Administration