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Manager, Enterprise IT Operations
Underscore MarketingIT Operations Manager acting as execution engine for IT strategy at Underscore Marketing. Acting as the bridge between leadership, internal teams, and external IT partners to ensure successful technology initiatives.
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- The IT Operations Manager acts as the execution engine for enterprise technology, translating strategy into action.
- This role serves as the critical bridge between leadership, internal teams, and external IT partners, ensuring that technology initiatives are delivered reliably and consistently, aligned with business priorities.
- Own day-to-day coordination of IT initiatives and roadmap execution.
- Ensure all technology work is delivered with clear ownership, defined timelines, and measurable outcomes across internal teams and vendors.
- Proactively surface and resolve delivery blockers, eliminating delays and maintaining forward momentum across all initiatives.
- Support enterprise capabilities across IT & Security tools, Microsoft environment, and system integrations.
Requirements
What you’ll need- 5–7 years of progressive experience in IT operations, systems management, or technology program execution
- Proven track record managing or coordinating external IT vendors, MSPs, or third-party partners
- Experience driving cross-functional technology initiatives across multiple teams and stakeholders
- Hands-on experience working with enterprise systems such as Microsoft 365, collaboration tools, and integration platforms
- Demonstrated ability to track and deliver initiatives on time in fast-paced, multi-system environments.
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred.
- Relevant Microsoft certifications in Microsoft 365, Azure or security domains are a plus, demonstrating familiarity with enterprise platforms, system administration, and governance best practices.
Benefits
Comp & perks- Candidate willing to travel Domestic and International as needed.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT operationssystems managementtechnology program executionproject managementsystem administrationintegration platformsMicrosoft 365collaboration toolsgovernance best practices
Soft Skills
leadershipcommunicationcoordinationproblem-solvingstakeholder managementtime managementcross-functional collaborationproactive approach
Certifications
Microsoft 365 certificationAzure certification