Fraud Operations Team Lead – Night Shift
Underdog Fantasy
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $95,000 per year
Job Level
Senior
About the role
- Lead and develop a small, dynamic team of Fraud Associates dedicated to investigating suspicious activity and protecting Underdog’s platform and players from fraud.
- Use a blend of internal and third-party tools, reports, and analytics to detect fraud trends, and help create industry-leading experiences while maintaining security.
- Work closely with the FraudOps Manager to set and achieve performance goals and KPIs that drive team success.
- Partner with various internal teams (Product, Engineering, Compliance, Responsible Gaming) to implement fraud prevention strategies and improvements.
- Oversee team performance, provide mentorship, feedback, and regular check-ins to ensure individual and team growth.
- Play a critical role in building new fraud detection and prevention methods, ensuring compliance with regulations like KYC and Anti-Money Laundering.
Requirements
- 3+ years of relevant experience in a Fraud or Risk Operations role
- At least one year of experience guiding a team of employees.
- Highly analytical, able to detect fraud trends and understand data to recommend actionable improvements.
- Possess strong critical thinking and investigative skills, always looking for new ways to improve fraud detection processes.
- Excellent verbal and written communication skills, allowing you to effectively communicate across departments and with external stakeholders.
Benefits
- Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- Home office stipend
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud detectionfraud preventiondata analysisKYCAnti-Money Launderingperformance goalsKPI trackinginvestigative skillsanalytical skillsprocess improvement
Soft skills
leadershipmentorshipcommunicationcritical thinkingteam managementcollaborationfeedbackproblem-solvinginterpersonal skillsadaptability