Sales Keyholder
Under Armour
full-time
Posted on:
Location Type: Office
Location: Telde • 🇪🇸 Spain
Visit company websiteSalary
💰 €18,760 - €20,636 per year
Job Level
Junior
About the role
- Ensure all teammates provide great customer service
- Lead a selling culture and enhance the customer experience
- Recognize and reward performance
- Coach, train, and support teammates
- Manage loss prevention, safety, and audit expectations and results
- Ensure the store is neat, clean, and well-stocked
- Open and close the store when necessary
- Support in driving sales and retail/omni KPI target achievement
- Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
- Provide in-depth information related to a wide portfolio of technical products
- Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
- Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
- Build Athlete loyalty through in-store experience, using various available applications
- Effectively communicate with athletes, teammates, and leadership
- Assume Stock Keyholder responsibilities as necessary
- Perform other tasks as assigned by management
Requirements
- At least 18 years old
- High school degree or equivalent
- 1+ year of retail/customer service experience
- Local language fluency required; basic English is a plus
- Available to work a flexible schedule; including evenings, weekends, and holidays
- Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
- Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
- Advanced selling experience and comprehensive industry understanding
- Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
- Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
Benefits
- Generous employee discount on Under Armour products
- Comprehensive well-being support, including access to health and wellness resources
- Retirement and insurance benefits tailored to your local market
- Employee Assistance Program for personal, family, or work-related support
- Opportunities for growth, learning, and career advancement across our global teams
- Monthly bonus incentive pay eligibility
- Paid time off and holiday pay benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail experiencecustomer servicevisual merchandisingrisk managementsalesstockroom managementloss preventionaudit managementschedulingtechnical product knowledge
Soft skills
leadershipcoachingtrainingcommunicationteam supportcustomer experience enhancementperformance recognitionflexibilityproblem-solvingloyalty building
Certifications
high school degree or equivalent