Sales

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Sales Keyholder, PT

Sales Support Associate III