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Resource Assignment Analyst
<Undefined>Resource Assignment Analyst coordinating and assigning court reporters for U.S. Legal Support.
About the role
Key responsibilities & impact- Review, edit, and maintain the job calendar daily to ensure accuracy and coverage
- Coordinate and assign court reporters based on client needs, availability, and requirements
- Partner with internal teams to understand service requests and align on priorities
- Communicate with clients and external court reporters via phone and email in a professional, timely manner
- Monitor incoming requests and respond quickly to last-minute changes or cancellations
- Collaborate with the Scheduling Team to ensure work orders are completed accurately and on time
- Support special projects and additional tasks as needed
Requirements
What you’ll need- Current or prior experience as a Resource Assignment Analyst (RAA)
- Strong administrative and customer service experience
- Excellent written and verbal communication skills
- High level of organization with the ability to multitask in a fast-paced environment
- Strong attention to detail and commitment to accuracy
- Self-motivated with a strong work ethic and results-driven mindset
- Dependable and reliable with strong attention to detail
- Flexible and able to adapt under pressure
- Strong problem-solving and critical-thinking skills
- Client-focused with a professional and approachable demeanor
- Clear and effective communicator
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Parental Leave
- LifeLock identity protection
- Fun team activities and company culture initiatives
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
administrative experiencecustomer service experiencewritten communicationverbal communicationorganizationmultitaskingattention to detailself-motivationproblem-solvingcritical thinking