Customer Support

• Provide versatile support encompassing customer service, KYC, and operational tasks
• Troubleshoot and own issues end-to-end, ensuring customers are supported until full resolution.
• Collaborate cross-functionally to escalate complex cases and ensuring prompt resolution.
• Use internal tools to streamline documentation and reporting processes.
• Offer insights to improve workflows, customer experience, and product development.
• Maintain clear, empathetic, and professional communication across all channels

Customer Support Representative

Customer Service Representative – Sales Associate

Customer Service Supervisor

Customer Support Specialist, Ukrainian Speaking