Unbound Now

Advocate

• Respond to calls from law enforcement, CST care coordinators, and other referral sources when on call; arrive at the victim’s location within the required time frame.
• Meet immediate physical needs of youth - clothes, food, toiletries, etc.
• Provide ongoing field-based advocacy, case management, and emotional support.
• Independently coordinate referrals, service planning, and documentation of services for assigned caseload.
• Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned youth.
• Provide transportation with parent or guardian permission to appointments and services as needed and as feasible.
• Meet with each assigned survivor every other week if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings.
• In coordination with the MDT, help create and update safety plans for survivors.
• Attend CPS case staffings and MDT emergency response meetings, and schedule staffings.
• Document all interactions with survivors, their families, and partner agencies within 72 hours.
• Build and maintain good relationships with organizations that provide services relevant to trafficking survivors.
• Alert the supervisor when difficult situations arise
• Recognize red flag behavior and report to the supervisor
• When not otherwise available, provide an appropriate level of support to non-offending family members of victims in order to help create a good home environment to which the victim can return while maintaining needed boundaries.
• Convey a service-oriented approach: Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders.
• Provide those seeking assistance with help, even when they are ineligible for advocate services or are seeking something outside Unbound Now’s scope.
• When referring someone, offer a warm handoff to others whenever possible.
• Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed.
• Be consistent, reliable, and flexible.
• Collaborate actively in support of partners’ objectives.
• Ensure case management in collaboration with ongoing system and service- or investigation-based case management, continuing case management beyond others’ eligibility parameters.
• Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.
• Commit to in-person meetings with your supervisor every other week.
• Telephonic supervision may occur once every 30 days.
• Participate in Unbound Now’s advocate resilience group
• Apply specialized training and use professional judgment in determining the best way to serve youth during crisis and on an ongoing basis
• Complete DFPS monthly and quarterly reports accurately and promptly
• Participate in weekly advocacy team meetings/case staffings
• Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
• Submit travel reimbursements daily, adhering to all travel guidelines
• Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
• Complete all Unbound Now required training on time

Advocate, CSEY