Software Engineer, CRM

Unbounce

Software & Solutions Engineer for Unbounce, facilitating customer integration with Insightly CRM. Managing projects and guiding solution implementation for client satisfaction.

Posted 7/10/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, client communication, and software implementation, with a strong foundation in software development fundamentals and API integration. Proven ability to deliver custom solutions while ensuring timely project deliverables and maintaining high customer satisfaction.

Highest-signal resume keywords

Project ManagementClient CommunicationAPI IntegrationSoftware Development FundamentalsCustomer Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementSoftware Development FundamentalsAPI IntegrationTroubleshootingDebugging

Soft Skills

Excellent Communication SkillsDetail-OrientedOrganizational SkillsAbility to Multi-TaskFlexibility

Tools & Technologies

AWS LambdaAzure FunctionsGoogle CloudREST APIsSOAP APIs

Industry Keywords

Statements of WorkUser Acceptance TestingImplementation MethodologyCustomer Facing RoleIntegration Solutions

Tech Stack

Tools & technologies

AWSAzureCloudSOAP

About the role

Key responsibilities & impact

Lead scoping/discovery calls with clients to document design requirements
Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines
Project manage all projects from “kickoff call” to UAT (user acceptance testing) and signoff
Lead the implementation efforts for multiple projects in various phases of implementation
Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system
Work with client’s technical team to facilitate the integration, communicate technical objectives and provide custom solutions
Advise client on configuration and implementation options based on industry best practices
Ensure that all implementation methodology deliverables are complete and on-time
Generate timely project status, time, and expense reports as requested by management
Provide customer support in local time zone and contributes to customer self-service tools

Requirements

What you’ll need

Possess a BA/BS in Engineering/IT related discipline and/or 2 years related experience
2+ years in a customer facing role
Excellent written and verbal communication skills
Detailed, organized, and have a sense of ownership
Able to multi-task and perform effectively under pressure
Flexible in picking up custom projects outside of comfort zone while working independently
Proven ability to read, write, troubleshoot and debug code proficiently
Have knowledge of software development fundamentals and data structures
Hands-on technical familiarity interacting with APIs (REST and/or SOAP)
Familiar with cloud platforms such as AWS Lambda, Azure Functions, or Google Cloud.

Benefits

Comp & perks

Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
Remote First Team
Flexible Hours
Work From Anywhere Program
Health Insurance
Employee Assistance Program (EAP)
Quarterly Company Wide Recharge Days
End of Year Company Wide Holiday Closure
Maternity & Parental Leave Program
$2000 Lifestyle Spending Account (LSA)
Professional Development Budget
Volunteer Day
Team Building Budget
Employee Referral Bonus Program ($1000)
Anniversary Milestone LSA Top Up
Birthday Day Off