Product Operations Associate

Unanet

Product Operations Associate role at Unanet focusing on enhancing product planning and operations through structured processes and AI tools. Collaborating with cross-functional teams to optimize workflows.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Support product planning and operating processes, including roadmap reviews, intake workflows, dependency tracking, release coordination, and follow-up on key initiatives
Maintain and improve team processes, templates, standards, and documentation to promote consistency, visibility, and execution quality across the product organization
Partner with Product Management, Engineering, Design, customer-facing teams, and other stakeholders to support alignment, decision-making, and effective execution
Prepare and maintain dashboards, reports, and analysis that provide visibility into delivery progress, product health, adoption signals, and operational performance
Maintain accurate product documentation, decision logs, and internal knowledge resources so teams can move faster with stronger shared context
Identify manual, repetitive, or unclear workflows and recommend improvements through process refinement, standardization, automation, and AI-enabled tools
Use AI tools responsibly to support research, synthesis, drafting, analysis, knowledge retrieval, and workflow acceleration while validating outputs with sound judgment
Help identify, test, and scale practical AI use cases that improve how Product works, including meeting summarization, content drafting, workflow support, knowledge access, and lightweight automation
Contribute to an iterative operating model where processes evolve as the team learns, priorities shift, and new tools create better ways of working
Help evolve how Product works in an AI-first organization by modeling curiosity, adaptability, and strong day-to-day use of AI in support of quality and speed

Requirements

What you’ll need

1 to 3 years of experience in product operations, product management, consulting, or a similar cross-functional role within a software or technology environment
Demonstrated ability to operate effectively in a fast-moving environment where priorities, processes, and tools continue to evolve
Experience supporting planning, coordination, documentation, reporting, or process improvement work for cross-functional teams
Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities with follow-through
Analytical capability and comfort working with spreadsheets, dashboards, reporting tools, and structured documentation
Strong written and verbal communication skills, with the ability to synthesize information clearly for a range of stakeholders
Comfort learning and applying AI tools in day-to-day work, including generative AI, workflow automation, or knowledge support tools
Demonstrated interest in using AI to improve team productivity, decision-making, and operational effectiveness
Sound judgment in validating AI-generated outputs and handling sensitive information appropriately
Experience working with cross-functional stakeholders to gather information, identify gaps, and improve team execution
Bachelor’s degree or equivalent practical experience preferred.

Benefits

Comp & perks

Employee equity
Discretionary bonus compensation
Participation in employee benefits plans

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Product DocumentationReporting ToolsProcess RefinementData AnalysisWorkflow Automation

Soft Skills

Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationAdaptability

Certifications

Bachelor’s Degree