Director, Cloud Operations
Unanet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $168,300 - $205,000 per year
Job Level
Lead
Tech Stack
AWSAzureCloud
About the role
- Lead daily operations for all AEC product lines in cloud environments, ensuring high availability, performance, scalability, and security
- Implement and manage Site Reliability Engineering (SRE) practices, monitoring, incident response, and root cause analysis to minimize downtime and resolve production issues promptly
- Develop and enforce operational standards, policies, and best practices for change management, release management, configuration management, and capacity planning
- Ensure all cloud operations and applications adhere to industry regulations, security protocols, and compliance requirements; lead initiatives to reinforce application security, including regular vulnerability assessments and security audits
- Coordinate and manage relationships with custom supporting teams, ensuring seamless integration of their services and alignment with overall cloud operations and security priorities
- Monitor and optimize cloud resource utilization to control costs while maintaining required service levels
- Collaborate with cloud service providers, internal engineering teams, product management, and customer support teams to align operational and security priorities with business goals
- Drive initiatives for automation, process efficiency, and proactive problem prevention across cloud operations and application security practices
- Build, mentor, and lead a high-performing Cloud Operations team, fostering a culture of accountability, innovation, continuous learning, and security awareness
- Define, track, and report on critical operational and security metrics (e.g., SLAs, uptime, incident response time, security incidents) to executive leadership and stakeholders
Requirements
- 10+ years’ experience in cloud operations, infrastructure management, or service delivery for SaaS products, with at least 4 years in a people leadership role
- Proven expertise in cloud platforms (e.g., AWS, Azure) and SaaS operational models
- Demonstrated experience with SRE practices, automation, monitoring, incident management, and application security
- Strong understanding of security, compliance, and privacy requirements
- Excellent leadership, communication, and stakeholder management skills
- Track record of driving operational efficiency, cost management, service reliability, and application security at scale
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
Benefits
- Employee equity
- Discretionary bonus compensation
- Participation in Unanet's employee benefits plans and programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cloud operationsinfrastructure managementservice deliverySite Reliability Engineering (SRE)automationmonitoringincident managementapplication securitychange managementrelease management
Soft skills
leadershipcommunicationstakeholder managementaccountabilityinnovationcontinuous learningsecurity awareness