Academic Success Coach – 2 Positions

UMS

YourPace Academic Success Coach helping students navigate their academic journey at the University of Maine at Presque Isle. Collaborating with faculty and providing personalized support from enrollment to graduation.

Posted 7/28/2026full-timePresque Isle • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $45,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student advising and academic coaching, with a strong focus on student retention and success. Proficient in navigating academic policies and providing personalized support in a collaborative environment.

Highest-signal resume keywords

Bachelor's Degree3–5 Years Experience in Advising or CounselingExceptional Communication SkillsOrganizational SkillsFERPA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Degree PlanningAcademic CoachingPolicy InterpretationProblem-Solving

Soft Skills

Interpersonal SkillsMotivational SkillsAttention to Detail

Tools & Technologies

Microsoft Office SuiteGoogle WorkspaceZoom

Industry Keywords

Student SupportEnrollment ManagementRetention StrategiesConfidentiality

About the role

Key responsibilities & impact

Serve as the primary point of contact for students from matriculation through graduation.
Provide seamless, student-centered support across the entire enrollment and academic journey.
Conduct proactive outreach, degree planning, and academic coaching to promote student persistence, retention, and success.
Support students in navigating University policies and systems, connect them to resources.
Collaborate with faculty, staff, and administrators across departments for personalized guidance.
Conduct work in a collaborative environment with remote, hybrid, or in-person options.

Requirements

What you’ll need

Bachelor’s degree and 3–5 years of experience in a professional setting, such as advising, counseling, admissions, tutoring, education, or customer service.
Exceptional interpersonal, written, and verbal communication skills.
Demonstrated ability to build rapport and motivate students.
Proven organizational skills, attention to detail, and ability to manage multiple priorities.
Ability to interpret and explain academic policies and degree requirements.
Experience with Microsoft Office Suite, Google Workspace, and communication technologies (e.g., Zoom).
Commitment to maintaining confidentiality and FERPA compliance.
Ability to work both independently and collaboratively in a fast-paced, student-centered environment.
Strong problem-solving skills and a proactive approach to addressing student needs.
For remote/hybrid work: reliable high-speed internet (minimum 25 Mbps) and a dedicated, private workspace that meets confidentiality requirements.

Benefits

Comp & perks

medical
retirement
dental
vision
tuition waiver programs for employees and dependents
wellness programs