Personal Banker

UMB Bank

Personal Banker serving St. Joseph customers at UMB, a financial services company.

Posted 8/17/2026full-timeSt. Joseph • Montana • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales-driven approach with the ability to identify customer needs and recommend financial products. Proficient in building customer relationships and achieving key performance metrics while adhering to industry standards.

Highest-signal resume keywords

Sales-Driven ApproachCustomer Relationship ManagementProduct KnowledgeCompelling CommunicationProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ManagementCash-Drawer ManagementBank DocumentationFinancial Product SalesCross-Selling Techniques

Soft Skills

Attention to DetailPositive ImageCoaching and Feedback Utilization

Certifications & Qualifications

NMLS Registration

Industry Keywords

Retail EnvironmentCustomer EngagementSales OpportunitiesWorkplace BankingReferral Networks

About the role

Key responsibilities & impact

Ask personalized questions to turn transactions, account maintenance, and routine service requests into cross-sell conversations
Create sales opportunities by calling leads, visiting businesses for workplace banking, and developing referral networks
Achieve daily key performance metrics while balancing competing priorities
Learn and perform transactions, cash-drawer management, and bank documentation according to industry and legal standards
Build customer relationships and recommend and sell financial products and services
Identify customer needs and offer financial solutions
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience
Reliable transportation
Ability to work branch hours, including weekends and some evenings
Ability to obtain NMLS registration within 90 days
Sales-driven approach and ability to leverage coaching and feedback
Product knowledge and conversation skills to identify and address customer needs
Compelling communication and positive image
Problem-solving ability and attention to detail

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits
Extensive training on UMB’s products and services, the sales process, and offering financial solutions
Mentorship from UMB leaders