Personal Banker

UMB Bank

Personal Banker helping UMB customers secure financial well-being through relationship banking and tailored product recommendations. Building sales opportunities, managing transactions, and delivering a strong branch customer experience in Raytown.

Posted 8/17/2026full-timeRaytown • Montana • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen through personalized customer engagement and product recommendations, while maintaining compliance with industry standards. Excels in a fast-paced, team-oriented environment, leveraging problem-solving skills and attention to detail.

Highest-signal resume keywords

Sales ExperienceCustomer EngagementNMLS RegistrationProduct KnowledgeCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction ProcessingCash ManagementBank DocumentationProduct RecommendationsSales Metrics Achievement

Soft Skills

Problem-SolvingAttention to DetailPositive Professional Image

Certifications & Qualifications

NMLS Registration

Industry Keywords

Retail BankingCross-SellingClient Relationship ManagementReferral NetworksWorkplace Banking

About the role

Key responsibilities & impact

Ask personalized questions to convert transactions, account maintenance, and routine service requests into cross-sell conversations that deepen client relationships
Identify customer needs and recommend and sell financial products and services
Call leads to create sales opportunities
Visit businesses to offer workplace banking
Develop referral networks
Achieve daily key performance metrics while balancing competing priorities
Process transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience
Reliable transportation
Ability to work branch hours, including weekends and some evenings
Ability to obtain NMLS registration within 90 days
Ability to thrive in a high-energy, sales-driven team
Ability to use product knowledge and conversation skills to identify customer needs
Compelling communication and positive professional image
Problem-solving ability
Attention to detail when completing documents or explaining features and benefits

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Company-sponsored medical, dental, vision, and other insurance coverage
Health savings accounts
Flexible spending accounts
Dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits
Extensive training on UMB products and services, the sales process, and financial solutions
Mentorship and expertise from UMB leaders