Branch Manager

UMB Bank

Branch Manager overseeing branch operations and assisting customers at UMB. Focused on leadership and associate development while ensuring exceptional customer service.

Posted 7/14/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $81,864 - $120,406 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities in sales and operational performance, with a focus on customer interaction and account maintenance. Holds a Bachelor's degree in Business Administration and possesses extensive experience in banking and financial services.

Highest-signal resume keywords

Leadership ExperienceSales Performance CoachingCustomer Escalation ResolutionBanking/Financial Services ExperienceNMLS Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyAccount MaintenancePerformance CoachingOperational ManagementCustomer Interaction

Soft Skills

CollaborationProblem SolvingCommunication

Certifications & Qualifications

NMLS Registration

Industry Keywords

BankingFinancial ServicesAssociate DevelopmentCustomer ServiceBusiness Administration

About the role

Key responsibilities & impact

Coach associates on performance; including proactive sales conversations, operational items and customer interactions
Assisting or providing guidance on how to handle complex account maintenance and resolve customer escalations
Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others
Receiving continued education and training empowering you to meet individual sales performance and operational goals

Requirements

What you’ll need

Bachelor’s degree in Business Administration or comparable college and/or business experience
3 years leadership, associate development or sales experience
3+ years of banking/financial services experience OR combination of education and experience that would provide an equivalent background
NMLS registration or will obtain within 90 days
reliable transportation and ability to work branch hours, including weekends and some evenings

Benefits

Comp & perks

Paid Time Off
a 401(k) matching program
annual incentive pay
paid holidays
a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
health savings, flexible spending, and dependent care accounts
adoption assistance
an employee assistance program
fitness reimbursement
tuition reimbursement
an associate wellbeing program
an associate emergency fund
various associate banking benefits