Retirement Client Advisor

UMB Bank

Retirement Client Advisor generating business opportunities and managing customer portfolios for UMB. Focuses on building customer relationships and achieving annual new business revenue goals.

Posted 6/25/2026full-timeDallas • New Mexico, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $99,750 - $189,000 per yearWebsite

About the role

Key responsibilities & impact

Generates new business opportunities and manages a customer portfolio defined in the business plan
Acts as the primary contact for new or existing customers, presenting formal product proposals
Maintains ongoing prospects for new business development
Builds customer relationships and gains loyalty by listening and responding to customers’ needs
Delivers exceptional service in managing his/her book of business and building client relationships
Partners with internal Portfolio Management and Research to fully understand market narrative, manager selection and monitoring, strategy decisions, and effectively communicates recommendations
Regularly meets with clients for ongoing plan/investment reviews
Educates and communicates with clients about market conditions, plan/account investments, performance, strategy, changes in regulatory or tax environment
Provides consultation to plan sponsors on developing a participant education program to support the client’s objectives
Facilitates or delivers participant education and advice
Creates and maintains networking relationships to create a pipeline of business
Achieves annual new business revenue goals for assigned accounts and/or territory
Maintains client information in a CRM tool
Understands the benefits of products and effectively differentiates UMB's Retirement Services from the competition
Provides interdisciplinary expertise to clients when needed while partnering with bank leadership and other departments

Requirements

What you’ll need

Bachelor’s Degree in Business Administration/Management, Finance or related field or equivalent work experience
5-7 years in the financial services industry with a minimum of 3 years specific experience in a sales role
Broad knowledge of financial markets, asset allocation principles, and financial products
Experience in investment manager selection and monitoring a plus
Prior experience with DC retirement plans and understanding of regulations related to ERISA, DOL, and IRS
Solid understanding of plan design, compliance and testing, and industry standards
Good written/verbal communication, organization and client service skills
Ability to maintain professional working relationships with internal and external clients
Ability to interpret documents and resolve technical problems
Critical thinking and problem-solving skills to identify and recommend appropriate follow-up action

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial marketsasset allocationinvestment manager selectionDC retirement plansERISA regulationsDOL regulationsIRS regulationsplan designcompliancetesting

Soft Skills

communicationorganizationclient servicerelationship buildingcritical thinkingproblem-solvinglisteningresponsivenessconsultationeducation

Certifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in ManagementBachelor’s Degree in Finance