Trust Officer

UMB Bank

Trust Officer managing client relationships and fiduciary administration while enhancing client engagement and ensuring compliance with fiduciary duties.

Posted 6/25/2026full-timeDubuque • Illinois, Iowa, Minnesota • 🇺🇸 United StatesSeniorLead💰 $83,200 - $131,000 per yearWebsite

About the role

Key responsibilities & impact

Build long-term client relationships and enhance existing relationships through quality customer service
Provides proper fiduciary administration for all aspects of assigned accounts, including probate estates, conservatorships, personal trusts (inter vivos and testamentary), custody, agency, IRA, and other assigned accounts
Develop, maintain and manage both internal and external relationships to increase revenue from assigned book of accounts
Ensures compliance with the Bank's fiduciary duties in the administration of estate, trust, IRA and custody accounts
Provides solution-oriented planning for clients and coordination of wealth strategy planning goals and objectives
Provides investment management services for clients when appropriate
Maintains current knowledge of UMB policies and procedures, state and federal laws and regulations

Requirements

What you’ll need

College degree
10 years of technical trust and planning experience
Certified Trust and Financial Advisor (CTFA) or Certified Financial Planner (CFP) designation
One advanced degree relative to financial & estate planning (preferred)
Juris doctorate (preferred)
Supervisory experience (preferred)
Ability to sell; competitive and results oriented
Investment knowledge and understanding
Extensive knowledge of Trust and Bank products and services (i.e., investments, insurance, brokerage, private banking, retirement planning)
Proven problem solving, dispute resolution and assistance with litigation management
Highly autonomous decision-making
Current knowledge of company policies and procedures, state and federal laws and regulations
High proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
Strong interpersonal skills with an ability to develop and cultivate internal and external relationships
Active in community and professional organizations (preferred)

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fiduciary administrationinvestment managementtrust and planning experienceproblem solvingdispute resolutionlitigation managementdecision-makingknowledge of Trust productsknowledge of Bank productsknowledge of estate planning

Soft Skills

customer servicerelationship managementsolution-oriented planningautonomous decision-makinginterpersonal skillsability to sellcompetitiveresults orientedcultivating relationshipssupervisory experience

Certifications

Certified Trust and Financial Advisor (CTFA)Certified Financial Planner (CFP)advanced degree in financial planningJuris doctorate