Consumer Performance and Risk Analyst

UMB Bank

Consumer Performance and Risk Analyst managing key performance indicators and assisting in risk management for Consumer Banking. Evaluating and reporting operational performance metrics and risk measurements.

Posted 6/18/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $44,790 - $79,020 per yearWebsite

About the role

Key responsibilities & impact

Reviewing weekly audit request postings for Retail and Private Bank
Evaluate all Retail and Private Banking work deemed key performance indicators regarding the operational performance of the Consumer line of business
Communicate KPIs to Retail and Private Banking
Administer the program to assess final errors that should be reported and reflected of consumer operational performance
Report key performance indicators according to the frequency set in the program guidelines
Administer weekly audit documentation requests for the retail key performance indicators
Evaluate and review weekly audit documentation submitted by the Retail and Private Banking teams for key performance indicator reporting
Prepare the Consumer Banking key performance indicator (KPI) dashboards for publishing to Consumer Banking teams monthly
Monitor and maintain department email inboxes to ensure the Consumer Delivery Team is supported for key performance indicator reporting
Develop and administer key risk indicators for Retail and Private Bank
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
3+ years of banking, analytics, compliance or other relevant experience
Demonstrates the ability to work independently or in a group setting
Demonstrates proficiency in the Microsoft Office Suite
Demonstrates the ability to evaluate work product objectively without bias
Demonstrates the ability to develop and maintain rapport with various departments
Demonstrates the ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls
Demonstrates proficient problem-solving skills
3+ years of experience in the production, processing or evaluation of documentation related to Consumer Banking

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysiskey performance indicatorskey risk indicatorsdocumentation evaluationconsumer banking

Soft Skills

independent workteam collaborationobjectivityrapport buildingproblem-solving