Branch Manager

UMB Bank

Branch Manager at UMB overseeing operations and coaching associates for personalized financial solutions. Collaborating with business partners while ensuring top-notch customer service in branches.

Posted 6/3/2026full-timeGilbert • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $57,760 - $109,460 per yearWebsite

About the role

Key responsibilities & impact

Coach associates on performance; including proactive sales conversations, operational items and customer interactions
Assisting or providing guidance on how to handle complex account maintenance and resolve customer escalations
Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others
Receiving continued education and training empowering you to meet individual sales performance and operational goals

Requirements

What you’ll need

Bachelor’s degree in Business Administration or comparable college and/or business experience
3 years leadership, associate development or sales experience
3+ years of banking/financial services experience OR combination of education and experience that would provide an equivalent background
NMLS registration or will obtain within 90 days
Reliable transportation and ability to work branch hours, including weekends and some evenings

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales performanceaccount maintenancecustomer escalation resolution

Soft Skills

coachingcollaborationcommunicationleadershipassociate development

Certifications

Bachelor’s degreeNMLS registration