umauma

Community Manager

umauma

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Planning and organizing content calendars (social media, email marketing, and communities)
  • Executing digital marketing campaigns and promotional activities
  • Creating briefs for design and motion graphics
  • Managing posts and analyzing performance
  • Writing content and captions with a focus on engagement
  • Supporting post-event results reporting
  • Social listening, brand monitoring, and benchmarking
  • Tracking social media trends
  • Customer service (SAC) and social media responding
  • Supporting events, brand activations, and special projects
  • Liaising with internal teams and external partners

Requirements

  • Microsoft Office suite
  • Basic knowledge of social media platforms (Instagram, TikTok, Twitter/X, etc.)
  • Basic understanding of digital marketing and communications
  • Basic proficiency with tools such as Google Drive, Excel/Sheets, and presentation software
  • Familiarity with design tools (Canva, Figma, or Adobe) is a plus
Benefits
  • TotalPass gym membership
  • Discount Club (New Value)
  • Birthday day-off
  • Discounts on event tickets, including for guests
  • Paid vacation
  • UMApet (pet-friendly workplace)
  • Manicure services at special rates at UMAcasa
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingcontent creationsocial media managementperformance analysissocial listeningbrand monitoringevent supportcustomer service
Soft Skills
planningorganizationcommunicationcollaboration