Phlebotomist, Lab Support Tech – Per Diem

UMass Memorial Health

Lab Support Tech I for patient specimen collection and processing at UMass Memorial Health. Engaging in phlebotomy and clinical support roles across outpatient sites.

Posted 7/1/2026part-timeMilford • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in phlebotomy techniques, including venipuncture and heel sticks, while maintaining accurate specimen handling and communication with healthcare teams. Exhibits strong organizational skills and adaptability to workflow changes in a clinical environment.

Highest-signal resume keywords

Phlebotomy TechniquesSpecimen CollectionHospital Information SystemsASCP CertificationFluent English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VenipunctureHeel SticksSpecimen LabelingTest OrderingSample Volume Management

Soft Skills

Professional ConductCommunicationOrganizational SkillsAdaptabilityConstructive Feedback

Tools & Technologies

Computer SystemKeyboard Proficiency

Certifications & Qualifications

ASCP CertificationPhlebotomy Training

Industry Keywords

Blood Sample CollectionPatient OrdersCourier-Delivered SpecimensDepartmental Protocols

About the role

Key responsibilities & impact

Collects blood samples using appropriate venipuncture techniques across all age groups.
Follows departmental protocols for sample collection.
Communicates difficulties or complications to supervisors and maintains professional conduct.
Receives specimens in the computer system.
Labels and prioritizes specimens accurately.
Transports specimens promptly and redistributes them per protocol.
Maintains a clean and organized drawing station or cart.
Restocks supplies at the end of each shift.
Keeps patient orders accessible and organized.
Registers all courier-delivered specimens accurately and efficiently.
Troubleshoots printer issues as needed.
Demonstrates mastery of hospital information systems.
Orders tests accurately using knowledge of test dictionaries and panels.
Communicates with departments for clarification when needed.
Answers and transfers calls courteously and efficiently.
Ensures coverage for incoming calls at all times.
Performs heel sticks and PKU collections proficiently.
Ensures proper sample volume and quality.
Adapts to workflow changes and staffing needs.
Provides coverage for home draws, secretarial duties, and drawing stations.
Offers constructive feedback to supervisors.

Requirements

What you’ll need

High School Diploma or equivalent
Valid driver’s license
Phlebotomy training preferred
ASCP certification or eligibility preferred
Phlebotomy experience preferred
Computer and keyboard proficiency preferred
Fluent English communication skills preferred.

Benefits

Comp & perks

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.