Lab Supervisor – Certified, Core Lab Central Processing

UMass Memorial Health

Lab Supervisor overseeing central processing operations at UMass Memorial Health, ensuring compliance and effective communication among staff. Managing daily operations and staff oversight across all campus locations.

Posted 7/1/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $31,313 - $142,480 per yearWebsite

About the role

Key responsibilities & impact

Responsible for day-to-day supervision of staff, laboratory testing and workflow in the laboratory section as assigned.
Ensures laboratory results are produced in accordance with established laboratory procedures.
Coordinates communication of technical and result issues to lab management and operations leadership.
Provides advanced technical support for staff and is an active participant in quality assurance management in the laboratory.
Major Responsibilities: Oversight of laboratory staff: makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolves grievances and other personnel problems within position responsibilities.
Completes documentation of competency: signs off on new employee’s probationary period and annual staff competencies, as required by CAP.
Coordinates scheduling, staffing, and emergent coverage needs for all campus laboratory locations.
Make recommendations for capital purchases, staff and/or process changes to be included in the budget consideration process.
Writes, edits, and organizes new and existing procedures.
Takes an active role in the procedure review process to ensure they remain consistent with laboratory practices.
Ensures compliance with all laboratory quality and safety policies.
Ensures all periodic instrument maintenance is performed.
Provides guidance and appropriate follow-through to other staff members for complex or unusual test results.
Ensures expected courier operations are met, including communication related to courier route optimization, specimen transport requirements, chain of custody, service level requirements.
Oversees core lab temperature monitoring system, including environmental compliance programs and documentation are met daily including corrective actions and adherence to policies and procedures.
Leads and ensures supplies are received, inspected, documented, and distributed to areas for quality control and proper receipt in timely manner.
May assist with laboratory inventory management, including supply utilization analysis, par level, stock rotation, ordering, and other duties as required.

Requirements

What you’ll need

Bachelor’s degree of science from an accredited college/university with a major in Clinical Laboratory Science, or Medical Technology, or Biological Science or chemistry, or Bachelor’s degree with Major with a combination of 30 semester hours in biology and chemistry and math, or Official evaluation report for non-US college/university transcript.
National certification as a generalist Medical Laboratory Technologist/Scientist, categorical in the specialty of the operation, or Specialist: Examples: ASCP Technologist/Scientist Certification: Blood Bank (BB), Chemistry (C), Cytogenetics (CG), Cytologist (CT), Hematology (H), Histotechnologist (HLT), Microbiology (M), Molecular Biology (MB), Medical Laboratory Scientist (MLS).
ASCP Specialist Certification: Blood Bank (SBB), Chemistry (SC), Cytology (SCT), Cytometry (SCYM), Hematology (SH), Microbiology (SM), Molecular Biology (SMB).
ASCP Technician: Phlebotomy Technician (PBT), Histotechnician (HT) ABHI Specialist Certification: CHT (ABHI) or CHS(ABHI).
Must qualify as high complexity testing personnel under CLIA regulations where required.
5 years clinical or anatomic laboratory experience.
1 year of experience in a clinical or anatomic leadership role.
Knowledge of evaluation methodologies, data analysis, i.e., statistics, QC/proficiency testing, and analytic root cause analysis.
Must possess the interpersonal and communication skills (both oral and written) needed to provide effective participative leadership and for successful communication with all levels of staff.
Demonstrated proficiency with Microsoft products.

Benefits

Comp & perks

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Laboratory TestingQuality Assurance ManagementData AnalysisRoot Cause AnalysisClinical Laboratory ProceduresStaff SchedulingInventory ManagementDocumentation Of CompetencyTemperature MonitoringEmergent Coverage Coordination

Soft Skills

Interpersonal SkillsCommunication SkillsParticipative Leadership

Certifications

ASCP Technologist/Scientist CertificationASCP Specialist CertificationASCP Technician CertificationABHI Specialist Certification