Registration Representative – Per Diem

UMass Memorial Health

Registration Representative responsible for registering patients accurately and coordinating services. Ensuring proper demographic and insurance information collection while assisting with various clerical duties.

Posted 6/25/2026part-timeWorcester • Massachusetts • 🇺🇸 United StatesJunior💰 $16 - $28 per hourWebsite

About the role

Key responsibilities & impact

Accurately obtains and enters demographic, insurance and other related patient information.
Ensures all patient and/or witness signatures are collected on appropriate paperwork.
Obtains and verifies patient insurance coverage and follows guidelines.
Schedules and/or arrives Radiology, Lab, and basic ancillary service appointments.
Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection.
Coordinates the provision of multiple services to patients.
Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments.
Performs Surgical Day admissions.
Performs bed control, transfers, discharges, and admissions tasks.
Provides patient with standard information regarding their personal preparation.
Assesses patients’ financial needs and directs accordingly.
Provides clerical duties such as retrieving medical and other records, faxing, etc.
Maintains accurate and timely records, logs, files, and related information.

Requirements

What you’ll need

High School Diploma
Minimum of 1-2 years of data entry experience
Proficient data-entry skills with attention to detail
Computer skills that include use of Windows and the ability to navigate
Strong customer service skills both verbal and written
Demonstrated knowledge of medical terminology
Ability to work in a high volume, team-oriented environment
English speaking, reading and writing skills.
Preferred: Associate or Bachelor’s Degree in Business or Healthcare related field.
Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
Previous insurance verification and/or authorization.
Bilingual speaking, reading, and writing skills.

Benefits

Comp & perks

This position may have a signing bonus available

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrymedical terminologyinsurance verificationbillingschedulingcustomer servicefinancial assessmentrecord keepingdemographic collectionpatient liability collection

Soft Skills

attention to detailverbal communicationwritten communicationteam-orientedcustomer serviceorganizational skillsability to work in high volume

Certifications

High School DiplomaAssociate DegreeBachelor’s Degree