Medical Assistant, Patient Care Tech

UMass Memorial Health

Medical Assistant responsible for escorting patients and performing clinical procedures at UMass Memorial Health. Requires certification and high school education, focused on patient care.

Posted 6/11/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc.
Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards.
May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.
Assists in performing routine physical examination or clinical procedures.
Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.
Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines.
Sets up/prepares rooms based on patient care requirements.
Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol.
Assists in moving, lifting, positioning, and transporting patients as directed following policy standards.

Requirements

What you’ll need

High School Diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire.
Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer.

Benefits

Comp & perks

This position may have a signing bonus available

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vital signs measurementEKGphlebotomyPoint of Care (POC) testsnon-intravenous injectionsroutine physical examinationlaboratory result reviewpatient transportcleaning and sterilization of instruments

Soft Skills

clear communicationtimely communicationattention to detailpatient care assistance

Certifications

Basic Life Support (BLS)Heart Saver (HS)Medical Assistant credential