Financial Clearance Specialist

UMass Memorial Health

Financial Clearance Specialist at UMass Memorial Health focusing on patient information verification and financial liability collection. Working closely with patients to resolve insurance and payment issues in a healthcare setting.

Posted 5/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $34 per hourWebsite

About the role

Key responsibilities & impact

Responsible for assessing and verifying patient information for scheduled for medical services.
Collects co-pays, deductibles, coinsurances, and down payments.
Provides estimates for services when appropriate.
Receives and processes patient financial liability payments for current and past balances.
Focus is to collect patient liabilities prior to service and to resolve any insurance and financial issues prior to services being rendered.
Reschedules appointments when appropriate under the guidance of department leader.

Requirements

What you’ll need

Minimum High School Diploma, or G.E.D., business concentration preferred.
Four plus (4+) years of experience within a business office setting, hospital revenue cycle preferred, Physician office or collection agency.
Prior experience in a healthcare environment required.
Working knowledge of personal computers and business office applications preferred.
Familiarity with hospital computer systems is a plus.
Knowledge of third party collections and reimbursement preferred.

Benefits

Comp & perks

This position may have a signing bonus available

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient information assessmentfinancial liability processingthird party collectionsreimbursement knowledgeappointment scheduling

Soft Skills

communicationproblem-solvingorganizational skills

Certifications

High School DiplomaG.E.D.