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UMass Memorial Health

Manager, Outpatient Behavioral Health Program

UMass Memorial Health

Manager overseeing outpatient behavioral health services at UMass Memorial Health. Responsible for program development, operational improvement, and direct clinical services.

Posted 5/14/2026full-timeLeominster • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $78,873 - $141,980 per yearWebsite

About the role

Key responsibilities & impact
  • Oversees provider staff and activities for the delivery of outpatient behavioral health services.
  • Manage and oversee the workflow of the business and clinical management of their service working closely with the Medical Director and Director of Emergency Services.
  • Play a key role in program development, operational improvement, budgets and more.
  • Provide supervision of all clinical caregivers.
  • Provide direct clinical services to patients.

Requirements

What you’ll need
  • Required: Graduation and training from an accredited graduate program with a current unrestricted licensure by the Massachusetts Board of Registration: MA/MSW, PhD, (LICSW/LMHC/LMFT).
  • Strong patient assessment competence.
  • Organizational skills. Ability to provide education and review of documentation.
  • Minimum 2 years of previous management experience.
  • Minimum of 2 years’ experience working with mental health/substance abuse disorder setting.
  • Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff.
  • Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information, and synthesize information appropriately.

Benefits

Comp & perks
  • This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
patient assessmentdata analysisbudget managementclinical supervisionprogram developmentoperational improvement
Soft Skills
organizational skillsinterpersonal skillscommunication skillsleadershipanalytical skills
Certifications
MA/MSWPhDLICSWLMHCLMFT