Supervisor, Operations – Anesthesiology

UMass Memorial Health

Operations Supervisor managing daily operations and staff in Anesthesiology at UMass Memorial Health. Ensuring compliance and efficiency in service delivery within healthcare administration.

Posted 4/24/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $68,369 - $123,073 per yearWebsite

About the role

Key responsibilities & impact

Coordinate and oversee daily operations to ensure efficient workflow and high-quality service delivery
Ensure the smooth and effective functioning of assigned operational areas
Supervise operations through effective use of internal and external resources
Independently resolve routine operational issues and escalate complex matters as needed
Develop and maintain collaborative relationships with clinical, administrative, and system-wide stakeholders
Support department leadership in operational, organizational, and personnel matters
Facilitate onboarding and offboarding processes for staff and providers
Serve as a liaison for staff regarding workflow, scheduling, and operational questions
Support budget controls, including monitoring expenditures
Assist with revenue cycle activities, including billing, collections, and reimbursement optimization
Review financial, operational, and productivity reports; identify trends and recommend improvements
Apply continuous improvement methodologies, including Lean principles, to enhance efficiency and effectiveness
Assist in coordinating compliance-related requirements for staffing, credentialing, and operational workflows

Requirements

What you’ll need

Associate’s degree in Business Administration, Healthcare Administration, or related field
3 years of relevant experience
1 year of supervisory experience
Strong leadership, interpersonal, and communication skills
Ability to work independently and manage multiple priorities
Advanced organizational, analytical, and problem-solving skills
Experience with financial and operational reporting
Proficiency in Microsoft Office and healthcare systems
Experience with process improvement methodologies (e.g., Lean)

Benefits

Comp & perks

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial reportingoperational reportingprocess improvementLean principlesbudget controlrevenue cycle activitiesbillingcollectionsreimbursement optimizationanalytical skills

Soft Skills

leadershipinterpersonal skillscommunication skillsorganizational skillsproblem-solving skillsindependencemultitasking

Certifications

Associate’s degree in Business AdministrationAssociate’s degree in Healthcare Administration