UMass Memorial Health

Financial Clearance Specialist

UMass Memorial Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Salary

💰 $21 - $34 per hour

Job Level

Mid-LevelSenior

About the role

  • Responsible for assessing and verifying patient information for scheduled medical services.
  • Initiates contact with insurance companies to obtain eligibility, gather accurate patient billing information, and performs collections with outstanding accounts receivable.
  • Accurately estimates the patient financial liability (copayments, deductibles, coinsurances, deposits, etc. via obtaining accurate demographic and financial information).
  • Answers patient inquiries regarding their liability and able to explain the variables involved.
  • Receives and processes patient payments.
  • Ensures pre-certification authorization and or referral is in placement prior to service being rendered.
  • Appropriately referring patients to Financial Counselors or Business Office dependent on need of patient.
  • Enters clear, concise notes concerning financial clearance status in system based on communications.

Requirements

  • Minimum High School Diploma, or G.E.D., business concentration preferred.
  • Four plus (4+) years of experience within a business office setting, hospital revenue cycle preferred, Physician office or collection agency.
  • Prior experience in a healthcare environment required.
  • Working knowledge of personal computers and business office applications preferred.
  • Familiarity with hospital computer systems is a plus.
  • Knowledge of third party collections and reimbursement preferred.
Benefits
  • This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
patient billingcollectionsfinancial liability estimationpre-certification authorizationreferral processingdata entryinsurance verificationaccounts receivable managementthird party collectionsreimbursement knowledge
Soft skills
communicationcustomer serviceproblem-solvingattention to detailorganizational skills
Certifications
High School DiplomaG.E.D.