UMass Global Career Bootcamps

Business Intelligence, Survey Analyst

UMass Global Career Bootcamps

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, Idaho, Massachusetts, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin • 🇺🇸 United States

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Salary

💰 $59,500 - $81,800 per year

Job Level

JuniorMid-Level

About the role

  • Support and advance the transition of a legacy survey platform to a new enterprise survey solution.
  • Lead the development, design, and execution of institutional surveys in collaboration with academic and administrative leaders.
  • Maintain the university-wide survey calendar, ensuring optimal timing, coordination, and minimal survey fatigue.
  • Consult with stakeholders to align survey design with strategic initiatives, operational needs, and accreditation standards.
  • Implement flexible, scalable survey solutions and methodologies to meet emerging institutional needs.
  • Synthesize and present survey results and outcomes, translating results into actionable insights.
  • Design, develop, and maintain university-wide dashboards in Power BI.
  • Integrate data from multiple sources, including LMS, SIS, survey, and CRM platforms.
  • Develop automated reporting workflows and ensure accurate data refresh and performance monitoring.
  • Serve as a subject matter expert on business intelligence best practices and visualization standards.
  • Train and support non-technical end users in accessing and interpreting dashboards.
  • Partner with Academic Schools to provide survey data and business intelligence data decision support.

Requirements

  • Bachelor’s degree in data science, Business Analytics, Research or related field
  • 2-4 years of experience in a higher education position working with data such as data management, complex reporting, institutional analysis, and survey research
  • Experience working with enterprise reporting tools, developing complex operational reports, and/or compliance reporting
  • Experience designing and maintaining dashboards and reports using Power BI, including data integration from multiple sources
  • Understanding of business intelligence tools and data integration, particularly Power BI, and the ability to apply data governance and accessibility standards
  • Familiarity with institutional planning processes and accreditation requirements, including how survey and BI data inform strategic and operational decisions
  • Knowledge of enterprise survey platforms and methodologies, including survey design, deployment, and analysis within a higher education context
  • Knowledge of Explorance Blue, survey system, would be preferrable.
  • Strong analytical and data visualization skills, with the ability to synthesize complex survey and administrative data into clear, actionable insights
  • Excellent verbal and written communication and facilitation skills, with the ability to engage diverse stakeholders and translate technical findings into non-technical language
  • Ability to manage multiple, high priority concurrent projects
  • Ability to collaborate cross-functionally with various stakeholders across all levels in a remote work environment
  • Ability to anticipate and respond to emerging data needs, leveraging scalable solutions and maintaining flexibility in approach
  • Ability to adapt to evolving timelines with a solutions-focused mindset
Benefits
  • Health: Medical, dental, and vision coverage with spending account options.
  • Work-Life Balance: Flexible schedules, 1/2 day Fridays (biweekly), remote options, generous time off, and a paid winter break.
  • Financial Security: Life, disability, and supplemental insurance, legal and identity protection, and student debt support.
  • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Wellness: Counseling services, Calm app access, and year-round wellness programs.
  • Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to a 6% match for a 9% total employer contribution!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data managementcomplex reportinginstitutional analysissurvey researchdashboard designdata integrationdata governancedata accessibilitybusiness intelligencedata visualization
Soft skills
analytical skillscommunication skillsfacilitation skillsproject managementcollaborationadaptabilityproblem-solvingstakeholder engagementflexibilitystrategic thinking