Support a major customer in ongoing operations, support, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies.
Configure and tune the system to optimize performance and/or alerting.
Integrate solutions with third party technology solutions through the API.
Design and engineer network data flow to implement and improve new connections; or troubleshooting existing communications.
Produce documentation such as data flows, data dictionaries, user guides, or operating procedures, user guides, operating procedures, systems design document, disaster recovery documentation, etc.
Interface with company executives as well as government technical management or executive level personnel.
Support communications within major cloud environments such as Azure, AWS, GCP.
Periodic review and improvement of disaster recovery needs.
Deploy and manage virtual servers in the cloud.
Deploy and manage private service edges.
Tuning of data protection standards.
Provide guidance on all aspects of Zscaler network and security capabilities for the customer.
Support of additional third-party network and security products as needed.
Support of cloud service providers (Azure, AWS, GCP) as needed.
Provides internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients. Assists in internal training programs.
Must be able to work with minimal supervision and possess excellent written and verbal communication skills.

Requirements

US Citizenship is Required, Ability to pass a DHS clearance
Strong understanding of security threats, tactics, procedures, and remediation.
Very strong working knowledge of the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies.
Well-rounded understanding of a variety of IT (Information Technology) products and protocols to integrate disparate solutions, such as routing and switching, software development, Linux, Windows, and/or cloud computing.
Previous experience implementing security controls in cloud environments.
Strong network engineering skills and experiencing including:
oSD-WAN
oPorts and Protocols
oRouting
oFirewalling
oPolicy Based Routing
Minimum Requirements:
At least 10 years of hands-on experience with a combination of: Network Design, Network Engineering, Network Operational Support, cloud engineering, Zscaler, Security Engineering, Security Analysis.
Bachelor's degree
Experience with all of the following:
oZscaler Private Access (ZPA)
oZscaler Internet Access (ZIA)
oZscaler Digital User Experience
oZscaler Client Connector
Experience deploying and managing virtual servers in the Cloud
Experience deploying and managing elastic IPs and elastic network interfaces in the Cloud
Experience deploying and managing Cloud based load balancers
Experience with implementing audit trails
Experience with Cloud based monitoring solutions
US Citizenship required, and candidates must be willing to be submitted for a US Government background investigation
No third-party candidates will be considered

Benefits

401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
Group Term Life, Short-Term Disability, Long-Term Disability
Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
Participation in the Discretionary Time Off (DTO) Program
11 Paid Holidays Annually

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Zscalernetwork engineeringcloud engineeringsecurity analysisroutingfirewallingpolicy based routingLinuxWindowsoSD-WAN

Soft Skills

excellent written communicationexcellent verbal communicationability to work with minimal supervision

Certifications

Bachelor's degreeDHS clearance