Customer Support

• Undertake day-to-day communication with end account users to resolve and troubleshoot any issues, predominantly providing support to patients over the phone, email and via LiveChat
• Adapt communication to suit the differing needs of our customers
• Contribute to weekly support team meetings
• Attend staff meetings and maintain positive and proactive relationships with staff, stakeholders and customers
• Embrace the collaborative approach within the Ultramed team to achieve our collective objectives

Customer Support Officer

Customer Service Incident Coordinator, Greek Speaking

Head of Customer Experience

Customer Service Representative – Part Time

Director, Customer Support – EMEA

Customer Service Representative