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Business Development – Technical Sales, Operational Services & Support
Ultra Intelligence & CommunicationsBusiness Development/Technical Sales Manager at Ultra Maritime driving growth and customer engagement in naval defense solutions across the UK and internationally.
About the role
Key responsibilities & impact- Drive customer service excellence as primary point of contact for non-contracted incumbency positions and continuously review sales/account processes and new opportunities.
- Review the market and generate new sales opportunities for review
- Understand customer needs and, with assistance of other team members, prepare solutions that assists with customer tendering specification descriptions.
- Prepare, deliver and review sales presentations, contracts and proposals.
- Ensure key customers are regularly updated on product and market developments to help ensure customer service excellence.
- Work closely with project managers, engineering, operations, sales support and supply chain to ensure effective delivery of products / services and the quick resolution of any issues that arise.
- Develop and implement effective communication/feedback links with management and R&D in relation to customer feedback.
- Support R&D colleagues in understanding commercial drivers in line with market changes where appropriate.
- Ensure the highest standard of EHS and Ethics behaviours, with all relevant processes and standards followed during work activities.
Requirements
What you’ll need- Sales and/or Engineering experience within the Naval Defence Industry and/or service within the Armed Forces
- Typically, a Bachelor Degree (or equivalent) in a related field and related experience within the Defence Industry.
- Proven track record of developing and maintaining Customer relationships
- Self-motivated, driven, and enthusiastic with a can-do attitude
- Capable of working independently using own initiative or as a member of a team
- Ability to show structured method of work, planning and executing different workloads
- Strong oral & written communication skills with the ability to utilize IT & CRM skills for everyday use
- Ability to be flexible in day-to-day duties as required by customers
- Valid driving licensee & appropriate permission to work in the UK
- Eligibility to obtain SC Clearance.
Benefits
Comp & perks- Optional 9 day fortnight TOIL
- Flexible working hours
- 1pm finish on a Friday
- Annual bonus – dependent on level. Non-managers = 5% and Managers = 10% for example
- Hybrid working for certain job roles.
- Casual dress
- 25 days holiday
- Christmas shut down – use three days of annual leave to cover this
- Option to buy or sell holiday.
- Option to purchase private health care, dental, critical illness etc via salary sacrifice.
- Reward hub - discounts at over 200 online stores
- 4 x annual salary life cover
- Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceengineering experiencecustomer relationship managementtendering specification preparationsales presentationscontract preparationproposal preparationEHS standardsEthics standardsmarket analysis
Soft Skills
customer service excellenceself-motivatedenthusiasticcan-do attitudeindependent workteam collaborationstructured work methodplanning skillsflexibilitystrong communication skills
Certifications
Bachelor DegreeSC Clearance eligibilityvalid driving license