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Destination Support Specialist
Ultimate Jet VacationsDestination Specialist driving sales growth for Africa luxury travel portfolio. Lead relationship management and conversion of complex luxury travel requests into bookings.
About the role
Key responsibilities & impact- Lead the sales process from initial inquiry to confirmed booking, utilizing persuasive skills and strong closing techniques to exceed targeted goals
- Act as the primary, trusted point of contact for our partner travel agencies, providing personalized and informative services that encourage repeat bookings
- Design sophisticated, bespoke itineraries for East and Southern Africa that cater to the most discerning luxury clientele
- Monitor bookings and anticipate challenges, serving as the main point of contact to resolve unforeseen issues or emergencies during a client’s trip
Requirements
What you’ll need- Firsthand experience traveling or living in Africa
- Curated, established networks of trusted luxury partners and suppliers across multiple African destinations
- Experienced selling Africa as a luxury travel destination, ideally within a DMC or Tour Operator setting; B2B sales experience is a plus
- Highly organized and detail-oriented, able to manage complex itineraries with multiple moving parts
- Knowledgeable about travel sales financials, including margins vs. markups and how they apply in luxury travel pricing
- Experienced with itinerary building platforms (Wetu strongly preferred)
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
itinerary buildingluxury travel salesB2B salestravel sales financialsmarginsmarkups
Soft Skills
persuasive skillsstrong closing techniquesorganizational skillsdetail-orientedproblem-solving