Director of Operations

Uline

Director of Operations overseeing a large team at Uline’s Ontario, CA campus. Driving operational excellence and leading strategic initiatives for the leading distributor of industrial supplies.

Posted 6/18/2026full-timeOntario • California • 🇺🇸 United StatesLead💰 $300,000 - $375,000 per yearWebsite

About the role

Key responsibilities & impact

Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.
Lead operational audits, performance reviews and continuous improvement efforts across functions.
Partner with corporate leaders to align strategy with overall business objectives.

Requirements

What you’ll need

Bachelor's degree.
MBA preferred.
15+ years of experience leading large employee teams (500+) across multiple functional disciplines.
Proven ability to recruit, develop and retain high-performing leaders.
Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment.
Experience in B2B or e-commerce environments is a plus.

Benefits

Comp & perks

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational leadershipperformance managementdata-driven decision makingteam developmentrecruitmenttalent developmentoperational auditscontinuous improvement

Soft Skills

executive leadershipaccountabilitygoal settingstrategic alignmentcustomer-first culture

Certifications

Bachelor's degreeMBA