Uline

Accounts Receivable

Uline

full-time

Posted on:

Location Type: Office

Location: Waukegan • Illinois, Wisconsin • 🇺🇸 United States

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Salary

💰 $22 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment
  • Own an assigned portfolio of past-due accounts
  • Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments
  • Meet and maintain department goals while multitasking in a fast-paced environment
  • Collaborate with a team of enthusiastic call center professionals to minimize aging / bad debt
  • Support departmental objectives related to collections and customer communication

Requirements

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Working knowledge of Microsoft Word and Excel
  • Prior call center experience / bookkeeping a plus
  • Bilingual (English / Spanish) a plus
  • Ability to deliver excellent customer service via phone and email
  • All positions are on-site
Benefits
  • Complete health insurance coverage
  • 401(k) with 6% employer match that starts day one
  • Multiple bonus programs
  • New hires earn a $2,500 year-end bonus
  • Paid holidays and generous paid time off
  • Tuition Assistance Program that covers professional continuing education
  • Employee Perks Café with affordable daily meal options
  • On-site fitness center and walking paths
  • Best-in-class, clean, modern facilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicecollectionsbookkeepingportfolio managementmultitasking
Soft skills
rapport buildingcommunicationteam collaborationproblem-solving
Certifications
high school diplomabachelor's degree