Customer Service Representative
Uline
full-time
Posted on:
Location Type: Office
Location: Braselton • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $27 per hour
Job Level
Mid-LevelSenior
About the role
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert; answer product, pricing and shipping questions
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
- Deliver fast, friendly, legendary customer service
Requirements
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Eager to learn — training provided
- Ability to work various on-site full-time shifts
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Best-in-class, clean, modern facilities
- First-class fitness center
- Beautifully maintained walking trails
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem-solvinglisteningcommunicationcustomer servicerelationship buildingadaptabilityeagerness to learn
Certifications
high school diplomaBachelor's degree