Bilingual Customer Support Specialist

Uline

Bilingual Customer Support Specialist providing legendary service to Uline customers through order management and product recommendations. Building strong customer relationships via phone, email, and chat.

Posted 6/4/2026full-timeOntario • California • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $33 per hourWebsite

About the role

Key responsibilities & impact

Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.

Requirements

What you’ll need

High school diploma or equivalent.
Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

Comp & perks

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

problem-solvinglisteningcommunicationcustomer servicerelationship buildingproduct knowledgesolution recommendationeagerness to learn

Certifications

high school diplomabachelor's degree