Customer Service Management Trainee

Uline

Customer Service Management Trainee position at Uline, managing a team through hands-on training in customer service. Ensure legendary customer service in a supportive and modern work environment.

Posted 5/15/2026full-timeOntario • California • 🇺🇸 United StatesEntry Level💰 $29 - $34 per hourWebsite

About the role

Key responsibilities & impact

Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.

Requirements

What you’ll need

Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.

Benefits

Comp & perks

Complete health insurance coverage
401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer service managementteam managementgoal settingperformance evaluationconstructive feedbackattention to detailteamwork

Certifications

Bachelor’s degree