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Uline

Senior Desktop Quality Assurance Analyst

Uline

. Partner with IT teams to design, test and implement QA strategies to support device setup, application installs and system updates.

Posted 5/1/2026full-timePleasant Prairie • Illinois, Wisconsin • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
JamfMacOS

About the role

Key responsibilities & impact
  • Partner with IT teams to design, test and implement QA strategies to support device setup, application installs and system updates.
  • Mentor team members, providing technical guidance and establishing best practices to ensure smooth operations and legendary service.
  • Own root cause analysis, using data to develop reports and deliver recommendations that resolve complex issues and drive desktop improvements.
  • Partner with IT Security teams to review processes and ensure they meet security standards and business requirements.

Requirements

What you’ll need
  • Bachelor’s degree.
  • Proficient in Microsoft Office.
  • 5+ years in Software Design / Architecture with hands-on development experience.
  • Proficient with Windows, MacOS and IT management tools, including Intune, Jamf and MECM.

Benefits

Comp & perks
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • On-site café and first-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Software DesignSoftware Architectureroot cause analysisdata analysis
Soft Skills
mentoringtechnical guidancebest practicesproblem solving
Certifications
Bachelor’s degree