Customer Service Representative
Uline
full-time
Posted on:
Location Type: Office
Location: Monterrey • 🇲🇽 Mexico
Visit company websiteSalary
💰 MX$32,000 - MX$34,400 per month
Job Level
Mid-LevelSenior
About the role
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Prior customer service experience is a plus , but we’ll train you to provide legendary service for our customers!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and savings fund with employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationcollaborationproblem-solvingproduct knowledgesolution expertise
Certifications
high school diplomabachelor's degree