Customer Success Manager – DOD/DOW

UiPath

Customer Success Manager supporting federal government clients in AI initiatives and project implementations. Ensuring successful outcomes and bridging technical and business gaps in public sector.

Posted 5/28/2026full-timeRemote • Maryland, Pennsylvania, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $135,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Take hands-on ownership of customer implementations
Serve as the functional liaison between product engineering teams and customer delivery teams
Manage communications across multiple stakeholders
Support customers in leveraging UiPath's agentic AI capabilities
Partner closely with Technical Account Managers (TAMs)
Define and drive the client's automation strategy

Requirements

What you’ll need

3+ years working with public sector/government clients
Proven track record in customer-facing consultative roles
Comfort with technical project execution and hands-on problem-solving
Ability to thrive in UiPath's evolving customer success model
Preferred experience with federal system integrators (e.g., Protiviti, Deloitte, Accenture Federal)
Background in AI and automation consulting
Familiarity with UiPath platform

Benefits

Comp & perks

Offers Equity
Offers Bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIautomation consultingtechnical project executionproblem-solving

Soft Skills

customer-facingconsultativecommunicationstakeholder management