UiPath

Director, Public Sector Professional Services

UiPath

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $200,000 - $265,000 per year

Job Level

Lead

About the role

  • Provide clear direction, performance management, and professional development to ensure high-quality project delivery.
  • Foster collaboration across functional areas to drive consistency, innovation, and continuous improvement.
  • Manage delivery escalations, ensuring timely resolution and customer satisfaction.
  • Oversee reporting on key projects and maintain transparency across all delivery activities.
  • Monitor utilization, delivery metrics, and demand/capacity reporting to ensure optimal resource allocation.
  • Drive adherence to project delivery standards, methodologies, and governance frameworks.
  • Partner with the Sales organization to maintain visibility into the sales pipeline within the vertical.
  • Support strategic pursuits by providing delivery insights, technical validation, and resourcing input.
  • Act as the primary delivery relationship manager for targeted partners within the vertical.
  • Develop and execute services action plans for top ARR (Annual Recurring Revenue) customers.
  • Ensure oversight and enforcement of partner routing to drive alignment and accountability.
  • Showcase project highlights, success stories, and customer value outcomes.
  • Define and maintain a roster of “go-to” technical experts for each core product area to accelerate issue resolution and innovation.
  • Provide guidance and support to project teams and customers as needed.

Requirements

  • 7+ years of experience in professional services, delivery management, or customer success.
  • 7+ years of experience in software development.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Ability to balance strategic planning with hands-on execution.
  • Experience in recruiting, hiring, managing, and mentoring technical professionals.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive decisions.
  • Strong business acumen within the industry vertical.
  • Excellent English written and verbal communication skills.
  • Experience with UiPath platform.
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software developmentproject delivery standardsgovernance frameworksdata analysismetrics reportingresource allocationtechnical validationstrategic planningproblem-solvingperformance management
Soft Skills
communicationstakeholder managementcollaborationmentoringanalytical skillsbusiness acumencustomer satisfactioninnovationcontinuous improvementleadership