
Technical Account Manager – FINS
UiPath
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
- Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
- Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
- Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
- Conduct design and code reviews for select automations to reinforce and verify best practices.
- Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
- Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.
Requirements
- Degree in Computer Science or a relevant field
- Experience with UiPath Automation Suite
- Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
- Understanding of Business Process Management (BPM)
- Proven track record in customer-facing technical account management or consulting roles
- Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
- Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP
- Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
- Candidates must be authorized to work in the United States for this role
Benefits
- Flexible working arrangements
- Diverse backgrounds and experiences are valued
- Accommodations for candidates on request
- Privacy rights are respected
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UiPath Automation Suite.NETJavacloud technologiesAzureAWSGCPBusiness Process Managementsoftware engineeringinfrastructure engineering
Soft Skills
analytical skillsproblem-solving skillsproactive approachinnovative approachcustomer successtechnical account managementconsulting