UiPath

Technical Account Manager

UiPath

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJava.NET

About the role

  • Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
  • Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
  • Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
  • Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
  • Conduct design and code reviews for select automations to reinforce and verify best practices.
  • Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
  • Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

Requirements

  • Degree in Computer Science or a relevant field
  • Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
  • Proven track record in customer-facing technical account management or consulting roles
  • Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
  • Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage
  • Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
  • The role requires English fluency, and resumes must be submitted in English.
Benefits
  • Many of our roles allow for flexibility in when and where work gets done
  • We value a range of diverse backgrounds, experiences and ideas
  • We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes
  • UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
.NETJavacloud computingAzureAWSGCPsoftware engineeringinfrastructure engineeringIntelligent Document ProcessingBPMN
Soft skills
analytical skillsproblem-solving skillsproactive approachinnovative approachcustomer successtechnical account managementconsulting skills