Senior Operations Associate

UCSF Pediatrics

. Manage provider schedules and ensure calendar accuracy.

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Manage provider schedules and ensure calendar accuracy.
Execute onboarding workflows for new providers, ensuring all steps are completed on time.
Track and support provider incentives and operational processes.
Maintain documentation of workflows and standard operating procedures.
Update and manage provider data in Airtable and other systems.
Ensure data accuracy and consistency across scheduling and operations.
Run regular audits to identify and correct errors.
Troubleshoot basic provider-facing issues (scheduling, tools, workflows).
Support provider ramp and onboarding experience.
Help ensure providers have what they need to operate effectively.
Assist with clinical program operations (e.g., group scheduling support).
Coordinate with internal teams on operational needs.
Support with licensing and credentialing coordination as needed.

Requirements

What you’ll need

3–5 years of experience in operations, biz ops, consulting, or similar roles.
Highly organized with strong attention to detail.
Comfortable working in spreadsheets and operational tools (Airtable a plus).
Reliable and execution-focused—you follow through and catch details others miss.
Comfortable operating in ambiguity and building processes from scratch.
Able to manage multiple tasks and prioritize effectively.
Clear communicator and strong team player.
Interest in healthcare and improving care delivery.

Benefits

Comp & perks

Full Benefits: Medical, Dental, Vision, 401k, and flexible PTO.
Meaningful Impact: Your work will directly improve the lives of children and parents navigating chronic conditions.
Female-Led, Mission-Driven Culture: Diverse perspectives are the norm, leading to better care and technology.
Accelerated Growth: Learn faster and take on more responsibility than at bigger companies.
Autonomy and Trust: Freedom to make decisions and take risks with a supportive team.
Growth and Improvement: Emphasis on continuous learning and honest feedback.
Equity with Upside: Competitive salary plus meaningful equity in a high-growth company with proven product-market fit.
Flexible Remote Culture: Work from anywhere in the US.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

provider schedulingonboarding workflowsdata accuracydocumentation managementauditingtroubleshootingclinical program operationsprocess buildingtask managementprioritization

Soft Skills

highly organizedattention to detailexecution-focusedcomfortable in ambiguityclear communicatorteam playermulti-taskingreliabilitysupportiveoperational focus